Repair Service Request

**We are suspending all service requests for the ST-1000. * If your shuffler is out of warranty & needing service, please check back around July 21, 2025** We understand that our customers depend on their shufflers for weekly or even daily games, so our goal is to service and return the machines as quickly as possible.

Fill out the form so we know your machine will be arriving soon.
If the shuffler is out of warranty, pay the "off warranty repair" fee.
Send your product back to us.

Download and fill out this form: Repair Form

Email it to us via the contact form: Contact Us

The ST-1000 and MD-6 have 1-year mechanical warranties. If your order date is before 06-18-2024, please purchase an off warranty repair:

$149.99Read more

Please return the shuffler only. Do not include presentation tray, adapter(s) or cards. We will NOT be able to service any units with serial numbers older than B13000. Please call our service department at 904-587-0096 with any questions about your return.

Return Unit to:

Belford Electronics, Inc.
Attn: Shuffle Tech Service Dept
1460 Jeffrey Dr
Addison, IL 60101 USA

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Repair Service Request

How It Works

Step 1 Return Request Form

Step 2 Off-Warranty Repair Fees (if Applicable)

Step 3 Return Shipping Instructions

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