Repair Service Request

We understand that our customers depend on their shufflers for weekly or even daily games, so our goal is to service and return the machines as quickly as possible. We make every effort to complete our efforts and have your product on the way back to you in 48 hours. Here's how it works:

Fill out the form so we know your machine will be arriving soon.
If the shuffler is out of warranty, pay the "off warranty repair" fee.
Send your product back to us.

Download and fill out this form: Repair Form

Email it to us via the contact form: Contact Us

The ST-1000 and MD-6 have 1-year mechanical warranties. If your order date is before 04-27-2023, please purchase an off warranty repair:

$149.99Add to cart

Please return the shuffler only. Do not include presentation tray, adapter(s) or cards. We will NOT be able to service any units with serial numbers older than B12500. Please call our service department at 904-587-0096 with any questions about your return.

Return Unit to:

Belford Electronics, Inc.
Attn: Shuffle Tech Service Dept
1460 Jeffrey Dr
Addison, IL 60101 USA

From the Blog

Do Casinos Cheat? The Answer May Surprise You

Decoding Casino Secrets: Unraveling the Truth About Dealers and Cheating Cheating at cards is not as hard or as uncommon as you might think, especially if the dealer is in on it. For the purpose of this post, we’ll focus on dealer cheating and not the many ways that a dishonest player might cheat on...

Automatic Card Shuffling Machine Reviews

Automatic card shuffling machines come in all shapes, sizes, functionality, quality and price. From the super inexpensive to the super high-end models used by pro players, casinos and card houses. Without further ado, here’s our first automatic card shuffling machine review in this series. This is the least expensive new automatic card shuffling machine I...

How Many Shuffles Does It Take To Randomize A Deck Of Cards

SHUFFLING & RANDOMIZATION Shuffling plays a crucial role in ensuring fair and randomized card games. Proper shuffling techniques are essential to eliminate predictability and maintain the element of chance. In this article, we will explore the following topics: The Basics of Shuffling How Dishonest Players Can Cheat The Shuffle Tech Solution The Problem with Random...

Poker Equipment Videos From Shuffle Tech

“Why Shuffle Tech?” Learn more about the types of card shuffling machines on the market today. “You Wake Up In 1972” You go to bed with a cough and wake up in 1972. Are you dreaming or in heaven? In any case, there’s something missing… something you desperately need. “Exactly Five Things Unchanged” America is...

Repair Service Request

How It Works

Step 1 Return Request Form

Step 2 Off-Warranty Repair Fees (if Applicable)

Step 3 Return Shipping Instructions

From the Blog